Site - Notice history

All systems operational

Website builder servers - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
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100% - uptime

Site.eu - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
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Site.nl - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
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Site.be - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
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Site.de - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
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Site.fr - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Site.es - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

Apr 2023

Issue with webhosting service inside our dashboard
  • Resolved
    Resolved

    We are happy to announce that the webhosting service issue in our dashboard has been resolved. Our development team worked diligently to fix the problem, and we are confident that the issue has been fully resolved.

    We want to thank you for your patience and understanding while we worked to fix this issue. If you continue to experience any issues with the webhosting service, please do not hesitate to contact our support team, and we will be happy to assist you.

    Once again, we apologize for any inconvenience this has caused, and we appreciate your understanding.

    Thank you for choosing our service, and we hope you have a great day.

  • Identified
    Identified

    We wanted to provide an update on the webhosting service issue in our dashboard. Our development team has been working hard to fix the problem, and we are pleased to announce that we are on track to have this issue resolved today.

    We apologize for any inconvenience this has caused and appreciate your patience while we worked to fix this issue. We will continue to monitor the situation closely and provide any additional updates as necessary.

    Thank you for your understanding, and please feel free to reach out to our support team if you have any further questions or concerns.

  • Investigating
    Investigating

    We are currently experiencing an issue with our webhosting service in the dashboard. As a result, we have temporarily disabled the ability to activate webhosting for your domain name. Additionally, some domain names with webhosting already activated may appear as deactivated, which is incorrect.

    Our development team is actively working on resolving this issue, and we apologize for any inconvenience this may cause. We will provide updates as soon as they become available. Thank you for your patience and understanding.

Mar 2023

Issue with webserver on da009
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

DirectAdmin license issue on da009 and da010
  • Resolved
    Resolved

    We are pleased to inform you that the issue with the DirectAdmin license on our servers da009 and da010 has been successfully resolved. The control panels on these servers are now fully functional and you should be able to access them as normal.

  • Investigating
    Investigating

    We regret to inform you that there is currently an issue with the DirectAdmin license on our servers da009 and da010, which is causing these control panels to not function properly. We understand the inconvenience this may cause and we would like to assure you that our team is actively investigating the issue to resolve it as soon as possible.

    We apologize for any disruption this may cause and we appreciate your patience and understanding while we work towards a resolution.

Problems with mail002
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating a problem with mail002 mailserver.

Mailserver issues
  • Resolved
    Resolved

    Our team has successfully implemented the fix, and our systems have been operating normally since we implemented the fix earlier this afternoon.

  • Update
    Update

    We implemented a fix and are currently monitoring the result.

  • Monitoring
    Monitoring

    We regret to inform you that we are currently experiencing some issues with our mailserver due to a bruteforce attack. Our team is actively working to block these malicious requests and resolve the issue as soon as possible. However, as a result, you may experience some unresponsiveness or slow performance from the mailserver. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. Rest assured that we are taking all necessary measures to ensure the security and stability of our systems. We will continue to provide updates on our progress and expect to have the issue resolved soon.

Issue with webserver on DA010
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Feb 2023

Website issues resolved
  • Resolved
    Resolved

    We apologize for any inconvenience caused by the issues experienced on our website during the last 15 minutes. We were in the process of rolling out updates, which resulted in unexpected issues that affected the performance and accessibility of the site.

    We are pleased to inform you that the issues have been resolved, and the site is now fully operational.

Datacenter migration
  • Completed
    February 25, 2023 at 12:09 PM
    Completed
    February 25, 2023 at 12:09 PM

    We're happy to report that the system issue has been fully resolved, and all services are now operating as expected. Our team has been working tirelessly to address the problem, and we apologize for any inconvenience it may have caused.

    We appreciate your patience and understanding during this time, and we want to assure you that we will continue to monitor the situation closely to ensure the stability and reliability of our systems. If you experience any further issues, please don't hesitate to contact our support team for assistance. Thank you for choosing our services.

  • Update
    February 25, 2023 at 11:41 AM
    In progress
    February 25, 2023 at 11:41 AM

    We have identified the root cause of the system issue, and our team is working to resolve it as quickly as possible. We expect to have the problem fully resolved within the next 30 minutes. We apologize for any inconvenience this has caused and appreciate your patience during this time.

    Additionally, we want to assure our customers that we will be conducting a thorough investigation into the incident to prevent similar issues from occurring in the future. We take system reliability and performance very seriously, and we are committed to providing the highest level of service possible. We will keep you informed of any further updates and thank you for your understanding.

  • Update
    February 25, 2023 at 9:37 AM
    In progress
    February 25, 2023 at 9:37 AM

    We want to provide an update on the status of our system restoration of DA004. Unfortunately, we are still waiting for the backup of DA004 to be fully restored. We understand that this delay is causing inconvenience and frustration, and we sincerely apologize for the disruption. Our team is continuing to work around the clock to expedite the process and restore normal service as quickly as possible. We appreciate your patience and understanding as we work to resolve the issue. We will continue to provide updates as new information becomes available.

  • Update
    February 25, 2023 at 8:11 AM
    In progress
    February 25, 2023 at 8:11 AM

    We regret to inform you that the restoration of DA004 from backup is still ongoing, and progress is slower than anticipated. Our team is actively working to expedite the process and we hope to have it completed within the next hour. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.

  • Update
    February 25, 2023 at 4:56 AM
    In progress
    February 25, 2023 at 4:56 AM

    We are restoring a backup for DA004. We expect the server to be fully functional around 09:00 AM (CET).

  • Update
    February 25, 2023 at 4:06 AM
    In progress
    February 25, 2023 at 4:06 AM

    We are still waiting for DA004. All else is completed.

  • Update
    February 25, 2023 at 3:06 AM
    In progress
    February 25, 2023 at 3:06 AM

    We are almost done. Everything should be online again except two servers: DA004 and our backend server responsible for our own Site websites.

  • In progress
    February 24, 2023 at 10:00 PM
    In progress
    February 24, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    February 24, 2023 at 10:00 PM
    Planned
    February 24, 2023 at 10:00 PM

    Dear Valued Customers,

    We want to inform you that this Friday at 23:00 (Central Europe Time), we will be performing a critical datacenter migration. As part of this migration, we will physically relocate our servers to a different datacenter.

    We understand that this migration will result in downtime to all our services and websites. However, we assure you that this move is necessary for us to enhance the quality of our services and ensure better performance for you in the future.

    We have carefully planned this migration to minimize any inconvenience to you. We expect that all our services will be back online at 04:00 on Saturday.

    We apologize for any inconvenience this may cause and thank you for your patience and understanding during this time. If you have any questions or concerns regarding the migration, please do not hesitate to contact us.

Website builder issue
  • Resolved
    Resolved

    We just experienced a technical issue with the website builder. The service has been restored.

Maintenance on DirectAdmin webhosting servers DA004 - DA008
  • Completed
    February 02, 2023 at 11:00 PM
    Completed
    February 02, 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    February 02, 2023 at 9:00 PM
    In progress
    February 02, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    February 02, 2023 at 9:00 PM
    Planned
    February 02, 2023 at 9:00 PM

    Dear valued customers,

    Please be advised that we will perform maintenance on web hosting servers DA004 to DA008 this evening at 22:00 CET. During this time, each server may experience up to 15 minutes of downtime.

    The purpose of this maintenance is to improve our server capacity and provide a better experience for you. We apologize for any inconvenience this may cause and appreciate your understanding.

    If you have any questions or concerns, please do not hesitate to contact us.

Feb 2023 to Apr 2023

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