We would like to address an incident that affected the performance of our customer dashboard on our websites this evening. Due to unforeseen difficulties with an external service, the dashboard encountered interruptions, which were identified later by our monitoring than we would have preferred.

We understand the importance of immediate and uninterrupted access to our dashboard for your domain name operations. To prevent reoccurrence and improve our response time, we have initiated measures to enhance our monitoring protocols for all external services linked to our systems.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

We wish to inform you that recently, you may have encountered difficulties accessing certain functionalities on our website, particularly issues logging into the dashboard. This disruption stemmed from an unforeseen complication during our latest update, which is typically a seamless process.

We can inform you that the issue has been resolved.

We understand the importance of uninterrupted service and deeply regret any inconvenience this may have caused. We are implementing additional measures to prevent such occurrences in the future.

We are writing to inform you of a current service interruption affecting our mail servers, mail001 and mail002. Our technical team has identified an issue and is actively investigating to determine the cause of the problem.