Site - Issue on multiple servers – Incident details

Issue on multiple servers

Resolved
Major outage
Started 3 days agoLasted about 1 hour

Affected

DirectAdmin webhosting servers

Major outage from 6:45 AM to 6:56 AM, Operational from 6:56 AM to 7:54 AM

DA004

Major outage from 6:45 AM to 6:56 AM, Operational from 6:56 AM to 7:54 AM

DA005

Major outage from 6:45 AM to 6:56 AM, Operational from 6:56 AM to 7:54 AM

DA006

Major outage from 6:45 AM to 6:56 AM, Operational from 6:56 AM to 7:54 AM

DA007

Major outage from 6:45 AM to 6:56 AM, Operational from 6:56 AM to 7:54 AM

DA008

Major outage from 6:45 AM to 6:56 AM, Operational from 6:56 AM to 7:54 AM

Updates
  • Resolved
    UTC
    Resolved

    The attack has been blocked now. We also implemented measures to prevent new such attacks in the future. All services should function correctly again.

  • Investigating
    UTC
    Investigating

    The issue is with our DNS servers getting overflooded with traffic (DDOS attack). We are working to solve this.

  • Resolved
    UTC
    Resolved

    The issue has been resolved, but the cause is still being investigated by us.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.