Site - Datacenter migration – Maintenance details

We're happy to report that the system issue has been fully resolved, and all services are now operating as expected. Our team has been working tirelessly to address the problem, and we apologize for any inconvenience it may have caused.

We appreciate your patience and understanding during this time, and we want to assure you that we will continue to monitor the situation closely to ensure the stability and reliability of our systems. If you experience any further issues, please don't hesitate to contact our support team for assistance. Thank you for choosing our services.

We have identified the root cause of the system issue, and our team is working to resolve it as quickly as possible. We expect to have the problem fully resolved within the next 30 minutes. We apologize for any inconvenience this has caused and appreciate your patience during this time.

Additionally, we want to assure our customers that we will be conducting a thorough investigation into the incident to prevent similar issues from occurring in the future. We take system reliability and performance very seriously, and we are committed to providing the highest level of service possible. We will keep you informed of any further updates and thank you for your understanding.

We want to provide an update on the status of our system restoration of DA004. Unfortunately, we are still waiting for the backup of DA004 to be fully restored. We understand that this delay is causing inconvenience and frustration, and we sincerely apologize for the disruption. Our team is continuing to work around the clock to expedite the process and restore normal service as quickly as possible. We appreciate your patience and understanding as we work to resolve the issue. We will continue to provide updates as new information becomes available.

We regret to inform you that the restoration of DA004 from backup is still ongoing, and progress is slower than anticipated. Our team is actively working to expedite the process and we hope to have it completed within the next hour. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore full functionality.

We are restoring a backup for DA004. We expect the server to be fully functional around 09:00 AM (CET).

We are still waiting for DA004. All else is completed.

We are almost done. Everything should be online again except two servers: DA004 and our backend server responsible for our own Site websites.

Maintenance is now in progress